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Repairs & Services

Chime repair.

Restringing, damper boxes, and hardware.

Orchestral chimes that have sat unusable for years are usually more fixable than they look. Restringing sets and rebuilding chime dampers is routine work for us: we do it on site, along with the frame and hardware. A cracked tube or a tube that needs retuning is specialist work that we arrange and manage for you, so the set comes back complete and in tune.

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Trusted by directors and programs across Texas and North Carolina

Huffman ISD
McKinney ISD
Wake County Schools
Conroe ISD
Coppell ISD
Cardinal Gibbons High School
Cy-Fair ISD
Orange County Schools
University of North Texas
HEB ISD
Cirque du Soleil
UNC Greensboro
Birdville ISD
Duke University
Arlington ISD
Fayetteville State University
Denton ISD
Magnolia ISD
Lewisville ISD
UNC Pembroke
Carrollton-Farmers Branch ISD
Cleveland ISD
Rockwall ISD
University of Texas at Arlington
University of Texas at San Antonio
Prosper ISD
Northwest ISD
Irving ISD
Eagle Mountain-Saginaw ISD
Colleyville ISD
Forney ISD
Aledo ISD

The set in the corner that hasn't rung in years

Chimes get shoved aside when the cable breaks and stay there. More often than not, what they need is a restring and a damper rebuild - routine work for us - and the set is back in the ensemble.

★★★★★
“Bono Percussion leads the way in the field of percussion care, service, and maintenance. Their faculty possess exceptionally high skillsets and their pricing is fair and equitable... BRAVO!”

Robert Medina, Fine Arts Director, Magnolia ISD

District programs

★★★★★
“Not only repairing instruments, but taking the time to carefully review our entire percussion inventory and provide honest recommendations. I'm a loyal customer for life.”

Stephen Van Hooser

Honest advice

★★★★★
“He really went above and beyond to fix our instruments! Highly recommend Bono Percussion!!!”

Chris Goodwin, Hargrave High School

Above and beyond

A 30-day guarantee

If the restring is not holding or the damper is not stopping notes cleanly within 30 days, we come back and fix it for free.

Tube work, handled for you

A cracked or out-of-tune tube has to go to a bench specialist. We assess it, arrange the repair, manage the shipping, and reinstall it. You make one call.

What we repair on a set of chimes

Most of it is done on site. Open a section below for the detail.

Chime repair work we cover and what each job includes
RepairWhat it covers
RestringingThe whole set or a single tube, with PVC-coated cable so it will not wear the tube, held with ferrules rather than knots, and every tube hung level.
Damper boxThe pedal-operated damper rebuilt: felt replaced, the linkage freed up, and the pedal set so notes stop cleanly.
Frame and hardwareThe rack, casters, tube hangers, and clips: anything bent, missing, or rattling, repaired or replaced.
Cracked tubesA cracked tube cannot be fixed on site. We arrange the specialist repair, manage the shipping both ways, and reinstall it.
Tube tuningManaged the same way as a cracked-tube repair, so the set comes back complete and in tune.

A note on searching: “chime repair” also covers doorbell, wind, and grandfather-clock chimes. This page is orchestral chimes, the tubular kind in a band room or on a concert stage.

  1. You send photos of the set and the damper box, and the make and model if you know it.
  2. We tell you what is on-site work and what needs the bench, and send a clear estimate before anything is scheduled.
  3. A technician restrings the set, rebuilds the damper box, and sorts the frame and hardware on site.
  4. Any cracked or out-of-tune tube goes to a specialist, and we manage the shipping both ways.
  5. The set is reassembled, every tube hung level, and checked before we leave.
  6. You are covered by the 30-day guarantee.
Chime repair pricing
ServicePrice
Restring a set of chimes$150
Damper box and other in-house repair$120 per hour
Cracked chime tube repair (managed end to end)$160 per tube

Nothing starts until you have approved the plan and the price. The full itemized price list is on the repairs and services page.

Jobs we've done

A few we're proud of

Chimes unusable for years, ringing again in one trip

First Flight Middle School had a set of chimes that had sat unusable for years, and a timpano missing parts nobody could source. We tracked down the parts, overhauled the timpani, and reassembled the chimes, all in one trip. “The kids were so excited to have working equipment.”

A full restring on site

A school set came to us with the cable failing and tubes hanging uneven. We stripped the old cable, fitted fresh PVC-coated cable on every tube, and levelled the set in its frame. Mid-job and finished, below.

The set that came with the room

A common one: a new director finds a set of chimes in a closet, cable broken, damper stuck. A restring, a damper rebuild, and a frame once-over, and it is back in the percussion inventory where it belongs.

A set of orchestral chimes being restrung on site, old and new cable on the tubes
Mid-restring: old cable out, fresh PVC-coated cable going in.
The same set of orchestral chimes restrung and hung level in its frame, ready to play
Finished: every tube back in the frame and hung level.

Common questions

A full restring of a set of chimes is $150. Damper box and other in-house repair is billed hourly at $120. Cracked tube repair is $160 per tube and is managed through us. You get one clear price before we start.

Usually yes. Most sets that have been written off just need a restring and a damper rebuild, and the frame and hardware sorted. That is bread-and-butter work for us, done in-house. We will tell you honestly if a tube is cracked or if a set is genuinely done.

Not on site. A cracked tube is specialist bench work. We assess it, arrange the repair, manage the shipping both ways, and reinstall it when it comes back, so the set returns complete.

Yes, through the same managed process as a cracked tube. Tube tuning is precise bench work done by a specialist. We coordinate it and get the set back to you in tune and set up.

Yes. Restringing, damper box work, and frame and hardware repair are done on site at your school or hall. Only a cracked or out-of-tune tube leaves the building, and we handle that shipping for you.

A technician lives in Dallas-Fort Worth, Houston, Austin, Raleigh, Greensboro, and Charlotte. Outside those metros we still travel for the right job. Tell us where you are and we will let you know.

Where we work

A technician lives in Dallas-Fort Worth, Houston, Austin, Raleigh, Greensboro, and Charlotte, and comes to your school or hall for the restring and damper work. Tube repair is arranged from wherever you are. Tell us where you are.

For marimba, xylophone, and other keyboard percussion, see marimba and keyboard repair.

Get a Quote

Tell us what you've got

Send a photo of the set and the damper box and we'll tell you what it needs, with a clear price before any work starts. You're covered by our 30-day guarantee.

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